Losing or forgetting your National Social Security Fund (NSSF) number in Kenya can be a concern, especially when you need to access your contributions or benefits.
Fortunately, there are several methods to retrieve your NSSF number using your National ID. This guide provides step-by-step instructions to help you through the process.
1. Using the NSSF USSD Service:
NSSF offers a convenient USSD service that allows members to access various services directly from their mobile phones.
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Step 1: Dial *303# on your mobile phone.
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Step 2: Follow the on-screen prompts to navigate to the option for retrieving your NSSF number.
This method is quick and does not require an internet connection.
2. Through the NSSF Self-Service Portal:
The NSSF Self-Service Portal provides members with online access to various services, including retrieving forgotten credentials.
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Step 1: Visit the NSSF Self-Service Portal.
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Step 2: Click on the “Recover Forgotten/Lost Credentials” link under the Member Self Service section.
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Step 3: Fill in the required details, such as your National ID number, to recover your NSSF number.
Ensure you have your personal details ready to facilitate the recovery process.
3. Visiting the Nearest NSSF Office or Huduma Centre:
If the above methods do not yield results, you can visit the nearest NSSF office or Huduma Centre for assistance.
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Step 1: Carry your original National ID card.
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Step 2: Explain your situation to the attending officer, who will assist you in retrieving your NSSF number.
This method provides personalized assistance and ensures you retrieve your number securely.
4. Using the SMS Service:
NSSF has an SMS service that allows members to check their account status and retrieve their NSSF number.
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Step 1: Compose a new SMS with the format:
NSSF <NSSF No> <Date of Birth> <Full Names>. -
Step 2: Send this SMS to 6773.
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Step 3: You will receive a PIN after your details are validated.
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Step 4: Type
Bal <PIN>and send to 6773 to view your statement balance, which includes your NSSF number.
Please note that standard SMS charges may apply.
Tips to Keep Your NSSF Number Secure:
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Store Digitally: Save your NSSF number in a secure digital format, such as a password-protected document or a secure notes app.
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Physical Copy: Keep a physical copy of your NSSF card in a safe place.
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Regular Checks: Periodically check your NSSF account status to ensure your contributions are up-to-date and to have regular access to your NSSF number.
By following these methods, you can efficiently retrieve your NSSF number using your National ID and ensure continuous access to your social security benefits.
