Imagine missing an important call because your phone was off or out of network coverage. Frustrating, right?
Now, picture the relief when you’re notified about the missed call as soon as you’re back online—and the caller gets a prompt to try again.
That’s the magic of Safaricom’s “You Attempted To Call Me” feature, also known as the Caller Notify Service. This powerful tool ensures you never miss a connection, enhancing communication effortlessly.
In this guide, we’ll explore what this feature is, why it’s a game-changer, and how to activate or deactivate it on your Safaricom line.
What is Safaricom’s “I Tried Calling You” Feature?
The “I Tried Calling You” feature is a missed call alert service designed to keep you and your callers in the loop. When your phone is switched off or out of network coverage, anyone who tries to call you receives an SMS with the message:
“You tried to call me, but I was not available. Please call me. Thank you.”
This message is sent automatically as soon as your phone reconnects to the network, prompting the caller to try again. At the same time, you receive an SMS alerting you about the missed call, so you can follow up. It’s a two-way communication bridge that ensures no call goes unnoticed.
Many Safaricom users are unaware that this feature is often activated by default. However, if it’s not enabled on your line or you want to toggle it, the process is quick and straightforward.
Let’s break down why this feature is so valuable before diving into the activation steps.
Why Use the “You Tried Calling Me” Feature?
This service is a lifesaver for both personal and professional communication. Here’s why it’s worth enabling:
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Never Miss Important Calls: Whether it’s a family emergency, a business opportunity, or a friend checking in, you’ll always know who tried to reach you.
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Prompts Callers to Try Again: The automated SMS encourages callers to redial, increasing the chances of connecting.
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Hassle-Free Communication: The two-way notification system keeps both parties informed without manual effort.
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Perfect for Busy Lifestyles: If you’re frequently in areas with poor network coverage or your phone is off during meetings, this feature ensures you stay in the loop.
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Customizable Control: You can easily activate or deactivate the service whenever you want, giving you full control.
Now that you understand the benefits, let’s walk through how to set it up on your Safaricom line.
How to Activate Safaricom’s “You Tried Calling Me” Feature
Activating this feature is simple and can be done in just a few steps. Safaricom offers two methods to enable or disable the Caller Notify Service. Choose the one that works best for you!
Method 1: Using USSD Code (*100#)
Follow these steps to activate or deactivate the feature via Safaricom’s USSD menu:
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Open Your Phone’s Dialer: Launch the dialer app on your mobile device.
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**Dial *100#**: Enter *100# and press the call button.
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Select Option 3: From the menu, choose option 3, labeled “Products and Services.”
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Navigate to the Next Menu: Enter 98 to proceed to the next menu.
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Choose Option 13: Select option 13, which is “Caller Notification.”
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Activate or Deactivate: Pick option 2 to either “Activate” or “Deactivate” the feature, then follow the on-screen prompts to confirm.
Once completed, you’ll receive a confirmation message indicating the feature is active or disabled.
Method 2: Using Call Forwarding Code
Alternatively, you can use a call forwarding code to enable the service. Here’s how:
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Dial the Activation Code: Open your phone’s dialer and enter 62072000000#, then press call.
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Confirm Activation: You’ll receive a USSD message confirming that call forwarding (linked to the Caller Notify Service) has been successfully activated.
To deactivate using this method:
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Dial the Deactivation Code: Enter ##62# and press call.
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Confirm Deactivation: A USSD message will confirm that call forwarding has been deactivated, disabling the feature.
Both methods are quick, user-friendly, and require no additional apps or tools. If you encounter issues, ensure you have a stable network connection or contact Safaricom customer support for assistance.
Tips for Using the “You Tried Calling Me” Feature Effectively
To make the most of this service, keep these tips in mind:
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Check Your Settings Regularly: If you’re unsure whether the feature is active, use the USSD menu (*100#) to verify.
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Ensure Network Connectivity: The SMS alerts are sent only when your phone reconnects to the network, so switch on your device as soon as possible.
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Inform Frequent Callers: Let key contacts know about the feature so they understand the SMS prompts they receive.
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Combine with Other Services: Pair this feature with Safaricom’s voicemail or call forwarding options for a comprehensive communication setup.
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Deactivate When Unnecessary: If you’re traveling or don’t need the service temporarily, disable it to avoid unnecessary notifications.
Common Questions About the “You Tried Calling Me” Feature
Is the Service Free?
Safaricom typically offers the Caller Notify Service at no extra cost, but it’s wise to confirm with Safaricom’s customer care or check their official website for any potential charges.
Does It Work When I’m Abroad?
The feature’s functionality may vary when roaming. Contact Safaricom to clarify how it works in international settings.
Can I Customize the SMS Message?
Currently, the SMS message is standardized and cannot be customized. However, it’s clear and effective as is.
What If I Don’t Receive Notifications?
If the feature isn’t working, ensure it’s activated using one of the methods above. You can also restart your phone or reach out to Safaricom support.
Why Safaricom’s Caller Notify Service Stands Out
In a world where staying connected is crucial, Safaricom’s “You Tried Calling Me” feature offers a simple yet powerful solution. It eliminates the frustration of missed calls and ensures seamless communication, whether you’re in a meeting, out of coverage, or your phone is off.
